Frequently Asked Questions

How can I contact Rainbow?
Call our Customer Service department at 1-800-637-6047 or email us at sales@rainbowtech.net

Where is Rainbow located?
We are located at 261 Cahaba Valley Parkway, Pelham, Alabama 35124.

How can I purchase a product not available on this webstore?
Due to various reasons, not all of our products are available to the general public. Please call our Customer Service department at 1-800-637-6047 to inquire about a specific product.

Can I purchase products in large volumes for my business?
Yes! Find a distributor by clicking here.

What is Rainbow's refund policy?
Your satisfaction is extremely important to Rainbow Technology. If you need to return a product, we will make every reasonable effort to satisfy you. We will accept unwanted product in unused, unaltered condition with original, undamaged packaging or defective product within 30 days of purchase for refund, credit or exchange. Custom printed products are not available for a refund. We apologize for any inconvenience. Please contact our Customer Service department at 1-800-637-6047 to obtain a Return Goods Authorization number.

What is Rainbow's mission?
Since 1971, Rainbow Technology's mission has been to market specialty products and services to the utility and industrial markets, as well as, the Shooting Sports Industry (SSI) nationally and internationally. Rainbow is an important vendor to the telecommunications, electric power, industrial users, OEM's, contractors and distributors to these markets. Rainbow seeks niche products and services while continuing to focus on traditional products.

What are Rainbow's values?
Rainbow Technology operates with the philosophy of total quality commitment and outstanding customer service support. Rainbow is a sound, financially strong company, employing professional and highly motivated employees operating as an effective team. We are Customer-Driven. We are Quality-Based. We Conduct Business with Total Integrity. We Respect People.