About
Mission Statement
Rainbow Technology’s mission is to market specialty products and services to the utility and industrial markets, as well as the Shooting Sports Industry (SSI) nationally and internationally. Rainbow is an important vendor to the telecommunications, electric power, other key utilities, OEM’s, contractors, and distributors to these markets. Rainbow seeks niche products and services while continuing to focus on traditional products. Rainbow sells through online stores as well as through traditional methods.
Rainbow Technology operates with the philosophy of Total Quality commitment, continual improvement, and outstanding customer service support. Rainbow is a sound, financially strong company employing very professional and highly motivated employees operating as an extremely effective team.
Rainbow Technology's Values
- We are Customer-Driven: We accept nothing less of ourselves than total customer satisfaction. We actively listen to customers so that our aggressive research, creativity, and responsiveness is in line with our customers’ needs. We dedicate ourselves not only to accepting change, but creating it where it is in the best interest of serving our customers.
- We are Quality-Based: We believe in and practice total quality on a daily basis. Our people are empowered to do the right thing for our customers and customer focused teamwork across all departments is expected and recognized. We believe in all our people being professional as demonstrated through competency and attitude.
- We Conduct Business with Total Integrity: We owe our customers, communities, and associates total integrity as demonstrated by honesty in all dealings, morality in all situations, loyalty to all constituencies, accountability for our actions, and total commitment to the good of our customers, our business, and our associates.
- We Respect People: We believe in decency and empathy. Everyone deserves to be treated individually, with respect, and with opportunity for personal growth. Our people are special and significant.
Limited Warranty
Rainbow Technology warrants products against defects in materials and workmanship under normal use for a period of 24 Months after the date of invoice.